Berlitz Cultural Competency Training helps organizations develop cross-cultural communication, inclusive leadership, and global collaboration skills. Through customized training, cultural assessments, and CEFR-informed learning solutions, businesses can improve teamwork, reduce misunderstandings, and succeed in diverse international environments.

Prepare Your Employees for the Global Market

Berlitz Cultural Competency Training equips employees and leaders with the skills needed to succeed in ever-expanding global workplaces. Our cultural sensitivity training programs support intercultural communication, adaptability, and inclusive leadership to help your teams collaborate more effectively in complex international environments.

What is Cultural Competency?

Cultural competency is the ability to understand, appreciate, and interact effectively with people from cultures different from one's own. It encompasses awareness of one's own cultural worldview, knowledge of different cultural practices and perspectives, and the skills to communicate and collaborate across cultural boundaries. Cultural sensitivity training builds on this foundation by helping individuals recognize and respect cultural differences in professional settings.

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Benefits of Cultural Competency Training for Your Organization

Research shows that organizations investing in cultural competency training see measurable improvements in global team performance and employee retention.

Address cultural challenges that impact business efficiency

Develop cross-cultural skills to overcome differences in work preferences in behaviors

Expand cultural knowledge to enhance global business communication

AI Culture Assistant in the Cultural Navigator

The Berlitz Cultural Navigator is taking cultural training to the next level with the AI Culture Assistant—a powerful, AI-driven chatbot that provides instant insights on global business practices, cultural tendencies, and effective cross-cultural collaboration.

Our Culture Training Programs are Designed to Drive Results

Cultural competency training from Berlitz is about more than simply providing information about culture. Our programs are designed to drive actionable results for your organization that will improve your opportunities in the global market.

We have designed our programs to address issues that many businesses and organizations deal with, including:

  • Intercultural Business Skills (country specific)
  • Maximizing Team Performance
  • Global Perspectives (regional specific)
  • Coaching for frequent travelers
  • Country Briefings and Regional Area Studies (Military and Government Agencies)
  • International Relocation Assignment
  • Cultural Fast Track – virtual (2-4 hours)
  • Repatriation
  • Youth Relocation

How Berlitz Tests Cultural Competence

Berlitz measures cultural competency through validated assessment tools that identify individual cultural preferences, highlight potential gaps, and provide personalized recommendations for development.

Cultural Navigator

The Cultural Navigator is an assessment designed to empower employers and employees to:

  • Better understand how cultural preferences impact the workplace
  • Identify strategies for addressing potential cultural challenges
  • Collaborate with colleagues and clients effectively across cultures
  • Interact with an extensive and experience group of subject matter experts
  • Engage with interactive content specific to your cultural preference
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Group of multicultural professionals engaged in a conversation in a modern office, representing cultural indicators taught in Berlitz cross-cultural training programs.

Cultural Orientations Indicator (COI) Assessment

The Cultural Orientations Indicator® (C.O.I.) is an online evaluation tool to help employees and employers overcome cultural differences and work better with international colleagues and associates.

  • Learn common cultural challenges with recommendations on how to resolve them
  • Compare individual results with country results to identify the cultural differences and similarities
  • Identify cultural gaps by empowering individuals to compare their results with other employees
  • Get recommendations for training programs, activities and resources based on cultural preferences
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Let’s Talk About a Culture Training Program for Your Business

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