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\nThis guide will help you:
\nNow, let’s get down to business…in Italian!
\n\n\nThis guide will cover Italian business culture, ranging from what to do to what to say. Before we delve into these details, though, we need to cover perhaps the most important Italian business etiquette tip: formalities. They are generally appreciated in the Italian workplace!
\nThe “doctor” title isn’t just for medical professionals. In Italy, anyone who has a university degree has the title of dottore or dottoressa.
\nThis is the common “Mr.” or “Ms./Mrs.” formality. You’ll find both of these used throughout this guide. How else should you address these people? Using the formal Lei, of course!
\n\n\nIn Italian, the “you” form has three options: tu (informal), Lei (formal), voi (plural). And technically, you could even use the Loro (they) form for super-formal situations, but let’s not worry about that for now.
\nIt’s polite to use the Lei form with people you’ve just met, people who are older than you, or in business interactions. In this article, you’ll see that most of the phrases use the formal Lei. However, if you feel comfortable with someone and want to make the switch to the tu form, you can ask using this format:
\n| Italian | \nEnglish translation | \nItalian example sentence | \nMeaning | \n
| Dare del tu | \nSpeak using the informal “tu” | \nPossiamo darci del ‘tu’? | \nCan we speak using the informal ‘you’? | \n
Often, the other person will probably agree (Certo!) and you can go on with your conversations using the tu form. But some people may prefer the formalities and say no. So, it’s always important to ask first without assuming.
\n","wrapped":false,"hidden":false,"full_width":false,"align_center":false,"join_block_below":false}},{"reusable_blocks":{"reusable_blocks_entry":[{"modular_blocks":[{"call_to_action":{"icon":"UserQuestion","title":"Not Sure Where to Start?","subtitle":"Every situation is different. Answer a few quick questions and we will recommend a next step that fits your goals, with no commitment.
","background_color":"Blue","center":true,"join_block_below":false,"primary_button":[{"text":"Get in touch","url":"#maincta"}],"hidden":false}}]}]}},{"content_area":{"content":"\n\nItalian business norms and culture have been gradually changing over the years, especially with the increase of multinational companies’ branches throughout the country. Even so, there are five golden standards that hold true when it comes to Italian business culture. It’s important to note that the following points are generally true, and will of course depend on the culture of a specific company.
\nBuilding rapport is a must if you want to excel at business in Italy. This is true at all stages, starting from the interview process to doing business with clients. If you’re looking for a job in Italy, it’s always a good idea to ask any contacts you have in the country first, instead of just going straight to LinkedIn or a recruitment agency.
\nIn fact, one Istituto Nazionale di Statistica (ISTAT) study found that nearly fifty percent of jobs in Italy are landed through personal connections and networking. Although these norms have recently been shifting within younger generations, it’s definitely something to keep in mind when it comes to Italian business culture.
For those who are new to Italy (and, as a result, might not have many personal connections), don’t worry! Simply engaging with potential career connections can go a long way. Chit-chat at a networking event is a great first step at building rapport…just make sure to stick to the typical “small talk” topics, without delving into personal matters or politics. With that being said…
In general, Italian business culture isn’t “all work and no play”. Although there is a general respect for authority and formalities, it’s typical to engage in friendly jokes and banters with long-term colleagues and business associates. It’s also common to grab an aperitivo with colleagues after work and socialize.
\nHave you ever heard the phrase, “This meeting could have been an email?”. Well, don’t expect to hear it that often in Italy. Italian companies generally prefer having frequent meetings - often taking place in presenza, as there’s value placed on sharing feedback and ideas face-to-face. In fact, while COVID-19 introduced “smart working” (working from home) to Italian business culture, most companies still have a preference for working in the office rather than remotely.
During meetings, don’t be surprised if the language is direct and to the point. It isn’t uncommon to openly disagree with colleagues (respectfully, of course) and then grab a coffee with them afterwards. Business is business, and for the most part, it’s normal to leave business in the office while maintaining friendships with colleagues when you go home. Remember: life isn’t “all work and no play”!
Speaking of patience, don’t always expect meetings in Italy to start on time. Why? Well, one potential reason can be found in our next point…
Always. Even if you’re running late! Since the coffee culture in Italy is quick and to the point, you can always stop for one caffè to drink al banco and hurry on your way. In fact, my first “culture shock” while working in Italy involved a pausa caffè. It was 11:00 AM, the time that our annual company convention was set to begin… yet everyone was still in line for coffee at the bar across the street.
\nInternally, the American side of me was freaking out, but all of the employees (and convention leaders) from different branches enjoyed catching up while waiting for their espresso. The end result? The convention started half an hour late..but it wasn’t a big deal, and everyone was relaxed, happy, and caffeinated. Success!
\nAh, Ferragosto, the beautiful holiday time for Italians. Typically, the two middle weeks of August are reserved for holidays, which dates back to the festivals of Emperor Augustus. You may see “chiuso per ferie” (closed for holiday) signs in shops and businesses throughout Italy. Those who work in tourism, however, are likely to work during this time in order to accommodate visiting tourists and travelers.
It’s also worth noting that this norm has changed quite a bit. In the past, it was common to see companies close for the entire month of August (or at least remain open for limited hours throughout the month). These days, it’s typical for companies to close for just a week - and in some cases, just on the holiday of Ferragosto itself (August 15th). Some larger companies have adopted a shifts system, where employees will alternate their vacation schedules so that offices can remain open throughout the entire month of August.
Business attire? Business casual? Smart casual? This rule will depend largely on which area of the country you’re in, and which company you work for. It’s impossible to compare dress codes for small start-ups and large multinational law firms, for instance. Generally speaking, though, the best rule of thumb is: Dress to impress…but don’t overdo it.
\n“La bella figura” is taken very seriously in Italy. It translates to “the beautiful figure”, but what is it, really? Its cultural translation can get complicated, but think of it like this: presenting yourself in the best possible way, in all facets of life.
\n
When it comes to business, that means being well-groomed and appropriately dressed. While that doesn’t necessarily mean wearing luxury, name-brand clothing, it also doesn’t mean wearing wrinkled shirts to work. Finding the delicate balance of “smart casual” and “elegant” can be a feat, but it’s definitely attainable for Italians!
\n\n\nNow that we’ve covered the basics of Italian business culture and attire, it’s time to start learning some helpful business phrases in Italian. The following seven tables will give you a crash course in conducting business in Italian, starting from the networking stage up until making plans with your new colleagues.
\nThere are just two things to note before we continue:
\nSo get your biglietto di visita out - our first stop is a networking event!
\n\n![\"General](\"https://images.contentstack.io/v3/assets/bltacc1a01c4d280f24/blt8ca9fbbbc0591a6f/647ea67b95957621cf35efbf/istock-520838986.jpeg?auto=webp&format=pjpg&quality=80&\")
| Italian | \nEnglish translation | \nItalian example sentence | \nMeaning | \n
| Salve | \nHello (Formal) | \nSalve, Signora Montessori. | \nHello, Mrs. Montessori. | \n
| Buongiorno | \nGood morning | \nBuongiorno, Dottor Cavalli. | \nGood morning, Dr. Cavalli. | \n
| Buon pomeriggio | \nGood afternoon | \nBuon pomeriggio a tutti. | \nGood afternoon, everyone. | \n
| Buonasera | \nGood evening | \nBuonasera, Signora Capaldi. | \nGood evening, Ms. Capaldi. | \n
| Piacere | \nIt’s a pleasure. | \nPiacere! | \nIt’s a pleasure! | \n
| Piacere di conoscerla | \nNice to meet you (Formal) | \nPiacere di conoscerla! | \nIt’s nice to meet you! | \n
| Mi chiamo… / Sono… | \nMy name is… | \nMi chiamo Leonardo Rossi. | \nMy name is Leonardo Rossi. | \n
| Lavorare (v.) | \nI work for…(verb) | \nLavoro per Synergy S.R.L. | \nI work for Synergy Ltd. | \n
| Lavoro come… | \nI work as a/an… | \nLavoro come dipendente in una agenzia di viaggi. | \nI work as an employee at a travel agency. | \n
| Lavoro nel/nella… | \nI work in… | \nLavoro nel settore di medicina. | \nI work in the medical sector. | \n
| (il) mestiere | \nJob / Trade / Craft | \nChe mestiere fa? | \nWhat’s your job? | \n
| Mi occupo di… | \nI handle… | \nMi occupo della formazione degli insegnanti. | \nI handle teacher training. | \n
| Faccio il/la… | \nI’m a… | \nFaccio l’insegnante. | \nI’m a teacher. | \n
| (la/una) carriera | \nCareer | \nLa mia carriera è iniziata 10 anni fa. | \nMy career started 10 years ago. | \n
| cercare lavoro | \nTo look for a job | \nSto cercando lavoro come dipendente in una multinazionale. | \nI’m looking for work in a multinational company. | \n
| (il) settore | \nIndustry | \nLavoro nel settore di ceramica. | \nI work in the ceramics industry. | \n
| Dipendente | \nEmployee | \nCerchiamo un nuovo dipendente. Conoscete qualcuno? | \nWe’re looking for a new employee. Do you know anyone? | \n
| (il) Direttore / (la) Direttrice | \nDirector | \nSono la direttrice di una scuola di inglese. | \nI’m a director of an English school. | \n
| Dirigente | \nManager | \nSono un dirigente. | \nI’m a manager. | \n
| (un/una) stagista /tirocinante | \nintern | \nAdesso sono una stagista, ma cerco lavoro a tempo pieno. | \nI’m currently an intern, but I’m looking for a full-time role. | \n
| (uno) stage / (un) tirocinio | \nInternship | \nHo appena finito il mio primo tirocinio. | \nI’ve just finished my first internship. | \n
| gestire | \n(To) manage | \nMi piace gestire le persone. | \nI like managing people. | \n
| (una) società / un’azienda / un'impresa | \nA company | \nLavoro per un’impresa a Roma. | \nI work for a company in Rome. | \n
| un’agenzia | \nAn agency (an advertising agency, a copywriting agency, etc.) | \nAbbiamo lavorato con un’agenzia di marketing. | \nWe’ve worked with a marketing agency. | \n
| (un) ufficio | \nAn office | \nCi stiamo trasferendo in un nuovo ufficio. | \nWe’re moving to a new office. | \n
| (una) fabbrica | \nA factory | \nApriamo una nuova fabbrica fra due mesi. | \nWe’re opening a new factory in two months. | \n
| Lavorare in proprio / essere un libero professionista / lavorare freelance | \nWorking for yourself / Self-employed / Work as a freelancer | \nSono un dipendente, ma il mio sogno è di diventare un libero professionista un giorno. | \nI’m an employee, but my dream is to one day become self-employed. | \n
| (la) partita iva | \nVAT Code / Company registration number | \nSiccome sono un libero professionista, ho la partita iva. | \nSince I’m a freelancer, I have a VAT code. | \n
| (gli) affari | \nBusiness | \nCome vanno gli affari? / Gli affari vanno bene! | \nHow’s business? / Business is good! | \n
| (il) biglietto da visita | \nBusiness card | \nMi potrebbe dare il suo biglietto da visita? | \nCould you give me your business card? | \n
| (un) recapito | \nContact information / phone number | \nPosso avere un recapito telefonico? | \nCan I have your contact information (phone number)? | \n
| Arrivederci | \nGoodbye (Neutral / Informal) | \nArrivederci, è stato un piacere! | \nGoodbye, it’s been a pleasure! | \n
| Arrivederla | \nGoodbye (Formal) | \nArrivederla! | \nGoodbye! | \n
Great job networking! It turns out you’ve made a great contact at the event who has mentioned a potential job opportunity at her company. Now, you’d like to call the offices to touch base. The following table has some phrases you’re likely to hear from the receptionist, and some ways to answer.
\n![\"Woman](\"https://images.contentstack.io/v3/assets/bltacc1a01c4d280f24/bltca62a6b448ae3619/647ea82b563789f38885993c/istock-518350128.jpeg?auto=webp&format=pjpg&quality=80&\")
| Italian | \nEnglish translation (bold the word/phrase) | \nItalian example sentence | \nMeaning | \n
| Pronto? | \nHello? | \nPronto? Chi parla? | \nHello? Who’s speaking? | \n
| Chi parla? | \nWho’s speaking? | \nPronto? Chi parla? | \nHello? Who’s speaking? | \n
| Come posso aiutarla? | \nHow can I help you? | \nSalve, come posso aiutarla? | \nHello, how can I help you? | \n
| Potrei parlare con…? | \nCould I speak with…? | \nPotrei parlare con la Dottoressa Spilamberto? | \nCould I speak with Doctor Spilamberto? | \n
| restare in linea | \n(To) hold | \nHmm, resti in linea per favore. | \nHmm, hold please. | \n
| al momento… | \nAt the moment | \nMi dispiace, ma la Dottoressa Spilamberto è occupata al momento. | \nI’m sorry, but Dr. Spilamberto is busy at the moment. | \n
| (essere) occupato/a | \n(To be) busy | \nMi dispiace, ma la Dottoressa è occupata al momento. | \nI’m sorry, but the doctor is busy at the moment. | \n
| (essere) disponibile / non disponibile | \n(To be) available / unavailable | \nSarà disponibile fra un’ora. | \nShe’ll be available in an hour. | \n
| (lasciare) un messaggio | \n(To leave) a message | \nPotrei lasciare un messaggio? | \nCould I leave a message? | \n
| Mi dica… | \nPlease, tell me. / Go ahead. (Formal) | \nCerto. Mi dica. | \nSure. Go ahead. | \n
| ripetere | \n(To) repeat | \nPotrebbe ripeterlo, per favore? | \nCould you repeat that, please? | \n
Your networking and following up has paid off: you’ve landed an interview! Ready to explore some Italian business words you’re likely to hear and use? In bocca al lupo!
\n![\"Man](\"https://images.contentstack.io/v3/assets/bltacc1a01c4d280f24/blteb310f8c419d4316/647ea8dc95957690db35efc3/istock-534799955.jpeg?auto=webp&format=pjpg&quality=80&\")
| Italian | \nEnglish translation (bold the word/phrase) | \nItalian example sentence | \nMeaning | \n
| (il) colloquio (di lavoro) | \nJob Interview | \nHo un colloquio di lavoro domani! | \nI have a job interview tomorrow! | \n
| (il) curriculum | \nCV / Resume | \nAbbiamo ricevuto il suo curriculum. | \nWe’ve received your CV. | \n
| (una) lettera di accompagnamento | \nCover letter | \nCi ha mandato una lettera di accompagnamento? | \nHave you sent us a cover letter? | \n
| studiare | \n(To) study | \nHo studiato medicina all'università. | \nI studied medicine at university. | \n
| (un) voluntario | \nVolunteer | \nSono un volontario in un canile. | \nI’m a volunteer at a dog shelter. | \n
| (i) requisiti | \nRequirements | \nHa letto i requisiti per questo ruolo? | \nHave you read the requirements for this role? | \n
| un annuncio / l’annuncio | \nJob listing | \nHo visto l’annuncio sul vostro sito. | \nI saw the job listing on your website. | \n
| (la) posizione | \nThe position | \nSono molto interessato/a alla posizione. | \nI’m very interested in the position. | \n
| iniziare | \nTo start | \nQuando potrebbe iniziare? | \nWhen could you start? | \n
| (i) candidati | \nJob Candidates | \nAbbiamo tanti candidati per questo ruolo. | \nWe have many candidates for the position. | \n
| (le) referenze | \nReferences | \nAbbiamo parlato con le sue referenze. | \nWe’ve spoken with your references. | \n
| (gli) obiettivi professionali | \nCareer goals / Professional goals | \nQuali sono i suoi obiettivi professionali? | \nWhat are your career goals? | \n
| (essere) disposto/a a qualcosa | \nTo be willing to…(do something) | \nSono disposto a viaggiare per lavoro. | \nI’m willing to travel for work. | \n
| (i) pregi / (i) punti di forza / (le) migliori qualità | \nStrengths | \nQuali sono i suoi pregi? | \nWhat are your strengths? | \n
| (i) difetti / (i) punti di debolezza | \nWeaknesses | \nQuali sono i suoi difetti? | \nWhat are your weaknesses? | \n
| (una) sfida a lavoro | \nA challenge at work | \nPotrebbe spiegare una sfida che ha affrontato al lavoro? | \nCould you talk about a challenge that you overcame at work? | \n
| esperienza lavorativa | \nWork experience | \nParli un po’ della sua esperienza lavorativa. | \nTalk a bit about your work experience. | \n
| (un’) offerta | \nAn offer | \nSiamo lieti di darle un’offerta di lavoro. | \nWe’re pleased to extend a job offer to you. | \n
| cambiare | \nChange | \nPerché vuole cambiare lavoro? | \nWhy do you want to change jobs? | \n
| sapere | \nKnow / Hear about | \nCome ha saputo della nostra azienda? | \nHow did you hear about our company? | \n
| (essere) adatta a… | \n(To be) suitable for… | \nSono adatta a questo lavoro perché sono appassionata del settore di fashion. | \nI’m suitable for this role because I’m passionate about the fashion industry. | \n
| lavorare in gruppo / lavorare da solo/a | \nWorking in a team / Working on your own | \nCerchiamo qualcuno/a che può lavorare bene sia in gruppo che da solo/a. | \nWe’re looking for someone who works well in groups and also on their own. | \n
| assumere | \n(To) hire | \nDovremmo assumere qualcuno il primo possibile. | \nWe should hire someone as soon as possible. | \n
| (il) welfare aziendale | \nCorporate welfare | \nIl nostro welfare aziendale include discount ai viaggi. | \nOur corporate welfare includes travel discounts. | \n
Complimenti - you got the job! Now, it’s time to explore the wonderful world of contracts and salaries.
\n![\"Italian](\"https://images.contentstack.io/v3/assets/bltacc1a01c4d280f24/blt7cc45b8dd3fd0a9f/647ea9b543a8f13963e5ee66/istock-543665402.jpeg?auto=webp&format=pjpg&quality=80&\")
| Italian | \nEnglish translation (bold the word/phrase) | \nItalian example sentence | \nMeaning | \n
| (lo) stipendio / (il) salario | \nSalary | \nIl salario minimo è… | \nThe minimum salary is… | \n
| (un) compromesso | \nA compromise | \nSono sicura che troveremo un compromesso. | \nI’m sure we’ll find a compromise. | \n
| (la) trattativa | \nNegotiation | \nCome si è svolta la trattativa? | \nHow did the negotiation go? | \n
| (le) detrazioni fiscali | \nPayroll deductions | \nSara, il VP delle Risorse Umane, le spiegherà le detrazioni fiscali. | \nSara, the VP of Human Resources, will explain the payroll deductions. | \n
| (le) tasse | \nTaxes | \nSe ha domande sulle tasse, chieda pure. | \nIf you have questions regarding taxes, please ask. | \n
| (la) busta paga | \nThe pay slip | \nRiceverà una busta paga ogni mese. | \nYou’ll receive a pay slip every month. | \n
| (un) contratto determinato | \nFixed-term / temporary contract | \nLavorerò con un contratto determinato per tre mesi. | \nI’ll work with a fixed-term contract for three months. | \n
| (un) contratto indeterminato | \nPermanent contract | \nCon la mia esperienza nel settore, vorrei un contratto indeterminato. | \nWith my experience in the sector, I’d like a permanent contract. | \n
| (un) lavoro stagionale | \nSeasonal work | \nStiamo cercando qualcuno per un lavoro stagionale. | \nWe’re looking for someone for a seasonal job. | \n
| (i) turni | \nShifts | \nLavoriamo a turni. | \nWe work in shifts. | \n
| (il) carico di lavoro | \nWorkload | \nIl suo carico di lavoro sarà più intenso durante l’estate. | \nYour workload will be more intense during the summer. | \n
| (a) tempo pieno | \nFull-time | \nL’anno prossimo potremo assumerlo per un ruolo a tempo pieno. | \nNext year we can hire him for a full-time position. | \n
| (il) periodo di prova | \nTrial period | \nIl suo periodo di prova durerà tre mesi. | \nYour trial period will last for three months. | \n
| (le) ferie | \nVacation | \nQuesto contratto non include le ferie. | \nThis contract doesn’t include vacation time. | \n
| (un) giorno di malattia / giorni di malattia | \nSick day(s) | \nPurtroppo dovrò usare un giorno di malattia. Sono malata. | \nUnfortunately, I need to use a sick day. I’m ill. | \n
| (il) formazione | \nTraining | \nLa formazione inizia oggi. | \nTraining begins today. | \n
Now that you’re an official employee, it’s time to go to your first meeting. Make sure to grab a coffee beforehand!
\n![\"Italian](\"https://images.contentstack.io/v3/assets/bltacc1a01c4d280f24/blt900cc33b2684c59d/647eaa5246cddd73d3ea0a4a/istock-557608419.jpeg?auto=webp&format=pjpg&quality=80&\")
| Italian | \nEnglish translation (bold the word/phrase) | \nItalian example sentence | \nMeaning | \n
| Benvenuti | \nWelcome | \nBenvenuti a tutti! | \nWelcome, everyone! | \n
| Scusate il ritardo! | \nApologies for the delay! | \nScusate il ritardo! C’era un incidente stradale. | \nApologies for the delay! There was a traffic accident. | \n
| (la) riunione | \nMeeting | \nLa riunione inizia alle 9:00. | \nThe meeting starts at 9:00 AM. | \n
| (la) presentazione | \nPresentation | \nSimona ha creato questa bellissima presentazione. Grazie! | \nSimona created this beautiful presentation. Thank you! | \n
| Fissare una riunione | \nSet the date for a meeting | \nFissiamo la prossima riunione? | \nShould we set the date for the next meeting? | \n
| Cominciare | \nBegin | \nChi vuole cominciare? | \nWho wants to begin? | \n
| l’agenda | \nThe agenda | \nEcco l’agenda per questa riunione. | \nHere’s the agenda for this meeting. | \n
| Condividere | \nShare | \nAdesso condivido il mio schermo…riuscite a vederlo? | \nI’ll share my screen now…can you all see it? | \n
| Suggerire | \nSuggest | \nVorrei suggerire qualcosa… | \nI’d like to suggest something… | \n
| (la) scadenza | \nThe deadline | \nLa scadenza è fra una settimana. | \nThe deadline is in a week. | \n
| (il) budget | \nThe budget | \nIl nostro budget non è ampio come quello dell’anno scorso. | \nOur budget isn’t as big as last year’s. | \n
| Sono d’accordo / Non sono d’accordo | \nI agree / I disagree | \nSono completamente d’accordo. / Purtroppo, non sono d’accordo. Ecco perche… | \nI completely agree. / Unfortunately, I disagree. Here’s why… | \n
| (il) compito / l’incarico | \nTask | \nL’incarico è di Sara. | \nIt’s Sara’s task. | \n
| L’obiettivo | \nObjective | \nL'obiettivo è di vendere 100,000 borse. | \nThe objective is to sell 100,000 bags. | \n
| Ottimo lavoro! | \nGreat job! / Great work! | \nOttimo lavoro di squadra! | \nGreat teamwork! | \n
| Buon lavoro! | \nHave a good work day! | \nLa riunione è finita. Buon lavoro! | \nThe meeting is finished. Have a good rest of your work day! | \n
A colleague has asked you to send an email to a client. Here are some helpful Italian business words to help you out.
\n![\"Woman](\"https://images.contentstack.io/v3/assets/bltacc1a01c4d280f24/blt2384e5599d023b09/647eab0b68eee59492a671af/istock-598154358.jpeg?auto=webp&format=pjpg&quality=80&\")
| Italian | \nEnglish translation (bold the word/phrase) | \nItalian example sentence | \nMeaning | \n
| (una) mail | \n(An) e-mail | \nMi mandi tutto in una mail per favore? | \nCould you send all of this to me in an email, please? | \n
| e-mail / l’indirizzo e-mail | \nEmail address | \nPotrei avere il suo indirizzo e-mail? / Potrei avere sua e-mail? | \nCould I have your email address? / Could I have your email? | \n
| chiocciola | \nAt (@) | \nLa mia mail è cisco123, chiocciola (@)… | \nMy email is cisco123 at (@)... | \n
| punto | \nDot | \nLa mia mail è cisco123, chiocciola, gmail punto (.) com. | \nMy email is cisco123 at gmail dot (.) com. | \n
| (il) destinatario | \nThe recipient | \nChi è il destinatario? | \nWho is the recipient? | \n
| (il) mittente | \nThe sender | \nIo sono il mittente. | \nI’m the sender. | \n
| L’oggetto | \nThe subject | \nChe scrivo nell'oggetto? | \nWhat do I write for the subject? | \n
| (il) corpo della mail | \nThe body of the email | \nSpiego tutto nel corpo della mail. | \nI explain everything in the body of the email. | \n
| L’allegato | \nThe attachment | \nHo dimenticato l’allegato! | \nI forgot the attachment! | \n
| In allegato… | \nAttached… | \nIn allegato troverà la nostra fattura. | \nAttached you will find our invoice. | \n
| Gentile | \nDear | \nGentile Signor Ronchini | \nDear Mr. Ronchini | \n
| Egregio | \nDear (Formal) | \nEgregio Dottore Marchi | \nDear Doctor Marchi | \n
| Spettabile | \nDear (Formal - used for companies) | \nSpettabile Gruxis S.P.A | \nDear Gruxis Enterprises | \n
| Distinti saluti | \nSincerely | \nDistinti saluti, Clara Toschi | \n Sincerely, Clara Toschi | \n
| Cordiali saluti | \nBest regards | \nCordiali saluti, Clara Toschi | \n Best regards, Clara Toschi | \n
| In attesa di un suo riscontro | \nLooking forward to hearing from you. / Looking forward to your feedback. | \nIn attesa di un suo riscontro. Cordiali Saluti | \n Looking forward to hearing from you. Best regards. | \n
| La ringrazio. | \nThank you (Formal) | \nLa ringrazio tanto. | \nThank you very much. | \n
| Grazie. A presto! | \nThank you, see you soon! (Informal) | \nGrazie per tutto. A presto! | \nThanks for everything. See you soon! | \n
We’ve saved the best for last: small talk and making connections with colleagues. Whether the printer isn’t working, or you want to take a break, here are some phrases you’re bound to use in the office.
\n![\"Young](\"https://images.contentstack.io/v3/assets/bltacc1a01c4d280f24/bltbbdbf02f5cc5c1f9/647eabfa829de3d9d9ceed7a/istock-612027416.jpeg?auto=webp&format=pjpg&quality=80&\")
| Italian | \nEnglish translation (bold the word/phrase) | \nItalian example sentence | \nMeaning | \n
| (la) collega / (le) colleghe / (i) colleghi | \nColleague / colleagues | \nI miei colleghi sono simpatici. | \nMy colleagues are nice. | \n
| prendere un… | \nHave a… | \nVolete prendere un caffè? | \nWould you like to have a coffee? | \n
| (una) pausa | \nBreak | \nDai, prendiamo una pausa! | \nCome on, let’s take a break! | \n
| Avere un problema… | \nTo have a problem… | \nHo un problema con il mio telefono. Mi potresti aiutare? | \nI have a problem with my telephone. Could you help me? | \n
| Ho bisogno di… | \nI need… | \nHo bisogno di aiuto con la stampante. | \nI need some help with the printer. | \n
| chiedere un favore | \n(To) ask a favor | \nPotrei chiedere un favore? | \nCould I ask for a favor? | \n
To close out this guide, we’ve included a few common job titles based on their industry. Enjoy!
\n| Industry | \nItalian | \nEnglish translation (bold the word/phrase) | \n
| Sales | \n(il / la) rappresentante | \nSales Representative | \n
| Sales | \n(il) commesso / (la) commessa | \nCashier | \n
| Accounting | \n(il / la) commercialista | \nAccountant | \n
| Accounting | \n(il / la) contabile | \nBookkeeper | \n
| Accounting | \n(il) notaio / (la) notaia | \nNotary | \n
| Legal | \nl’avvocato / l’avvocata | \nLawyer/Attorney | \n
| Legal | \n(il) giudice / (la) giudice | \nJudge/Magistrate | \n
| Legal | \n(il) pubblico ministero / (la) pubblico ministero | \nPrime minister | \n
| Teaching | \nl’insegnante (m/f) | \nTeacher / Instructor (usually up until high school) | \n
| Teaching | \n(il) professore / (la) professoressa | \nTeacher / Professor (high school and university) | \n
| Teaching | \nl’educatore / L’educatrice | \nEducator / Instructor | \n
| Teaching | \n(il) preside | \nPrincipal | \n
| Healthcare | \n(il) dottore / (la) dottoressa | \nDoctor | \n
| Healthcare | \nl’infermiere / l’infermiera | \nNurse | \n
| Healthcare | \n(il) chirurgo / (la) chirurga | \nSurgeon | \n
| Healthcare | \n(il / la) dentista | \nDentist | \n
| Tourism | \nl’agente di viaggi (m/f) | \nTravel agent | \n
| Tourism | \n(la) guida turistica | \nTravel guide | \n
| Food/Service Industry | \n(il) ristoratore / (la) ristoratrice | \nRestaurant owner | \n
| Food/Service Industry | \n(il) cuoco / (la) cuoca | \nChef | \n
| Food/Service Industry | \n(il) cameriere / (la) cameriera | \nWaiter/Waitress | \n
And just like that, our work day has come to an end! But that doesn’t mean you can’t keep learning about Italian language and culture. In addition to keeping this guide close for your Italian business needs, check out our other Italian blog articles to brush up on your Italian vocabulary and grammar. Arrivederci, e buon lavoro!
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city"},{"uid":"blt3051ed4ca86df9fa","value":"/blog/learning-a-new-language-can-help-slow-brain-aging","label":"Learning a new language can help slow brain aging"},{"uid":"blt8558f2ffd886dbe9","value":"/blog/how-to-become-a-better-global-citizen","label":"How To Become A Better Global Citizen"},{"uid":"blt7a620e5b84745dd6","value":"/blog/how-to-overcome-language-anxiety-when-learning-a-new-language","label":"How to overcome language anxiety when learning a new language"},{"uid":"blt9ce63d257f99eee7","value":"/blog/why-group-online-english-classes-might-be-just-what-you-re-looking-for","label":"Why group online English classes might be just what you're looking for"},{"uid":"bltbc6039363642c586","value":"/blog/5-foods-to-try-from-around-the-world","label":"5 foods to try from around the world"},{"uid":"blt1e7bc8f93758c0f9","value":"/blog/a-look-back-at-the-cultural-lessons-learned-from-2020","label":"A look back at the cultural lessons learned from 2020"},{"uid":"bltb7d9b9a7abab74de","value":"/blog/tips-to-learn-a-language-online","label":"Tips to learn a language online"},{"uid":"blteb756924c6b264c8","value":"/blog/moving-abroad-checklist","label":"Moving abroad checklist: What to do before you move overseas"},{"uid":"bltd4e379a72bc212cd","value":"/blog/how-to-make-friends-in-a-new-country","label":"How to make friends in a new country"},{"uid":"bltaf3069d78bc97119","value":"/blog/3-activities-outside-the-classroom-that-will-help-you-learn-spanish-fast","label":"3 activities outside the classroom that will help you learn Spanish fast"},{"uid":"blt41bb6b65c477f37b","value":"/blog/whats-the-best-way-to-learn-a-language-online","label":"What's the best way to learn a language online?"},{"uid":"bltb6454acc258b593f","value":"/blog/a-foundation-of-high-performance-teams","label":"A foundation of high-performance teams"},{"uid":"blt8bde058702d6cb3b","value":"/blog/culture-insight-inclusion-and-community-on-diverse-and-dispersed-teams","label":"Culture insight: inclusion and community on diverse and dispersed teams"},{"uid":"blt69b884e9465044cf","value":"/blog/serving-yourself-a-drink-in-japan","label":"Cultural don'ts: Serving yourself a drink in Japan"},{"uid":"bltecccab0a8d7ab4fe","value":"/blog/characteristics-of-high-performance-multicultural-teams","label":"Characteristics of high-performance multicultural teams"},{"uid":"blt512b83300f9c19d7","value":"/blog/culture-insight-a-business-case-for-diversity","label":"Culture insight: a business case for diversity"},{"uid":"bltbbadccdbcda768bc","value":"/blog/why-learn-a-new-language-sports","label":"Why learn a new language: Sports"}],"contentType":"blog_posts","id":"893bcc2d-77d1-5097-922b-339c359ca444","uid":"bltf3812988a5a02e41","publish_details":{"locale":"en-us"},"date":"2023-06-06","date_modified":null,"modified_date_text":"","tags":["hreflang-blog-business-italian"],"post_content":"Business Italian refers to the professional language skills, cultural knowledge, and workplace etiquette needed to succeed in Italian business environments. It encompasses formal vocabulary, proper forms of address, and understanding the cultural norms that shape professional relationships in Italy.
\n• Formality matters: Use the formal \"Lei\" form and professional titles (Dottore/Dottoressa, Signor/Signora) until invited to use informal address
\n• Relationships drive business: Nearly 50% of jobs in Italy are found through personal connections and networking
\n• La bella figura: Presenting yourself well in appearance and conduct is essential in Italian professional culture
\n• Patience in meetings: Expect longer, face-to-face meetings where direct discussion and even respectful disagreement are normal
\n• Coffee culture is sacred: The pausa caffè is an important social ritual, even if it means starting late
\n• August means holidays: Ferragosto (mid-August) often means reduced business operations or closures
\n• Regional differences exist: Northern Italy tends toward stricter punctuality, while Southern Italy may be more flexible